The Guide to Diamonds
Our diamonds are sourced from the best suppliers around the world and are fit and styled to your specific needs and requirements. We pride ourselves in being able to provide the most value for money and offer expert advice on what compromises need to be made in terms of clarity, cut, materials, fit and so on, tailored to your budget and the special occasion being celebrated.
The 4 Cs
The 4 C’s of Diamond Quality was created as a universal method for establishing the quality of any diamond, anywhere in the world. This method is so important for 2 reasons - 1. Diamond quality can be communicated in a universal language and 2. Diamond-buying consumers can know exactly what they are about to consume.
Styles and Settings
There’s nothing more iconic than a Shaw Diamond engagement ring. Discover our classic and contemporary designs.
The Buying Process
It's pretty simple actually...
Step 1: Determine your budget by having a conversation with one of our specialists to establish what your needs are and what would be most realistic for you
Step 2: Choose the shape of your diamond and the setting/design of the ring
Step 3: Confirm you are happy with the design or request any changes
Step 4: Collect and enjoy your brand new custom made ring!
Since 1985, Shaw Diamonds has specialized in engagement rings and making sure everything is perfect, right up until that heart-racing moment you pop the question.
Speak to one of our experts today so we can celebrate your love with you.
What our refund policy?No refunds will be given for purchasing the incorrect ring size as ring sizing guides are provided on the website. We are however happy to arrange a ring size exchange. The customer will be liable for the courier fee, both ways. All products will be closely inspected before being shipped out, if you however do receive a defective item, you have 3 days to inform us of this and we will then arrange for a collection of the item and for the delivery of a replacement to be sent to you. A “Defective Product” is one which contains a material imperfection in the manufacture or design that renders the product less acceptable, useful or safe than reasonably expected, under the circumstances. You have the right to return any/all products you have purchased directly from our website. Simply notify us within 14 days of receipt of your intention to return your purchase. Please return your goods within 30 days of receipt, ensuring they are in their original condition and making sure to include your order confirmation and any documentation and/or certificates. Any refund made will be reimbursed to the same payment method as the original purchase. Shaw Diamonds does not take responsibility for any items lost during the return shipping. If items are returned after 30 days of purchase we are within our rights to refuse a refund but may be willing to offer an exchange, subject to the item being in its original condition. In the unlikely event that you receive a product that is damaged or incorrect then please contact us on 082 568 5710 for assistance.
Do you have a physical store?Unfortunately, we do not have a physical store. We are exclusively online. However, if you are interested in a high ticket offering we will be available schedule a viewing session at a secure location within South Africa.
What payment methods do you offer?Shaw Diamonds offers secure payment methods and you can choose to pay with Visa, Mastercard, Maestro, Mobicred, Masterpass, EFT, Apple Pay, Amex, Zapper or PayPal.
How do I know my ring size?Please make use of our ring size guide at the bottom of our website
Do you restock sold out items?Almost every item available on our website is a once-off bespoke piece. There is always the option of having a similar set/stone tailor made.